Effective Date: September 2025

At Bee’s Sugaring, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, book an appointment, or use our services.

1. Information We Collect

Personal Information: Name, phone number, email address, and payment details when you book online or in studio.

Service Information: Appointment history, preferences, and notes to ensure the best client experience.

Website Information: Cookies, device details, and browsing activity to help us improve our site and marketing.

2. How We Use Your Information

To schedule and confirm your appointments.

To send reminders, promotions, and important updates.

To process payments securely.

To improve our services and client experience.

3. How We Protect Your Information

All client records are stored securely.

Payment processing is handled through trusted third-party providers; we do not store full payment details.

We limit access to personal information to staff who need it for business purposes only.

4. Sharing Information

We do not sell or rent your information. We may share limited information with:

Service providers: e.g., booking platforms, payment processors.

Legal purposes: if required by law.

5. Your Choices

You can opt out of promotional emails or texts at any time.

You can request to access, update, or delete your information by contacting us directly.

6. Changes to This Policy

We may update this policy from time to time. Updates will always be posted on our website with the “Effective Date” above.

Contact:

Bee’s Sugaring

101 Main Street, Spruce Grove, Alberta

Email: [email protected]

Phone: 780-517-1953

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Bee’s Sugaring – Terms & Conditions

Effective Date: September 2025

By booking or receiving services at Bee’s Sugaring, you agree to the following terms:

1. Appointments & Cancellations

A valid credit card may be required to hold appointments.

Cancellation Policy: 24-hour notice is required. Late cancellations or no-shows may be charged up to 100% of the service fee.

Arriving more than 10 minutes late may result in a shortened service or rescheduling with applicable charges.

2. Health & Safety

Please inform your sugarist of any allergies, medical conditions, or skin sensitivities before your appointment.

We reserve the right to decline or adjust services if we believe it is unsafe to proceed.

Aftercare instructions will be provided; following them is your responsibility.

3. Payments & Refunds

Payments are due at the time of service.

All sales are final. We do not issue refunds for completed services, but we will work with you to resolve any concerns.

Gift cards and promotions are non-refundable and non-transferable.

4. Conduct

We maintain a professional and respectful environment. Any inappropriate behavior will result in termination of services and possible banning from future appointments.

5. Liability

By booking a service, you acknowledge that you understand the possible risks of hair removal (including minor irritation, redness, ingrowns, or skin sensitivity).

Bee’s Sugaring and its staff are not responsible for adverse reactions if you fail to disclose relevant health information or ignore aftercare instructions.

6. Changes to Terms

We may update these Terms from time to time. Updates will be posted on our website with the “Effective Date” above.